email marketing: outage credit versus a 99.9% badge (2026-09-07)

Team Compare Email · Updated 2026-09-07

Quick verdict

Annual only if a two-hour outage has written credit math, not a tweet.

Quick answer

Annual only if a two-hour outage has written credit math, not a tweet.

Best for

  • Teams who already sat through an outage this quarter
  • Readers who need a public status URL

Skip if

  • Anyone treating a tweet as a status page

Compare Email prices a real outage credit for “what is the best email marketing software” in email marketing on 2026-09-07 across Mailchimp, Brevo, and ActiveCampaign. Focus: email marketing. Annual is blocked until a two-hour incident has written credit math, not a tweet.

Twenty-minute SLA lab on compare-email

A vendor owner in Worcester opened Mailchimp at 14h, screenshot the status history, and multiplied downtime by the stated %. If support must “review goodwill”, Compare Email treats Mailchimp as incomplete on 2026-09-07.

A vendor owner in Worcester opened Brevo at 14h, screenshot the status history, and multiplied downtime by the stated %. If support must “review goodwill”, Compare Email treats Brevo as incomplete on 2026-09-07.

A vendor owner in Worcester opened ActiveCampaign at 14h, screenshot the status history, and multiplied downtime by the stated %. If support must “review goodwill”, Compare Email treats ActiveCampaign as incomplete on 2026-09-07.

SLA sheet — compare-email 2026-09-07

FieldMailchimpBrevoActiveCampaign
Public status URL?
Credit % written?
Ticketless claim?
Maintenance excluded?
email marketing
Annual allowed?

How Mailchimp, Brevo, and ActiveCampaign hide the credit

Mailchimp fails if status is a Twitter thread. Brevo fails if email marketing is excluded as “partial”. ActiveCampaign is the control: if its credit table is written, do not excuse the others.

Fails that kill compare-email-sla-2026-09-07-s0

  • Paying Mailchimp annual on a 99.9% badge
  • Skipping the PDF clause on Brevo
  • Calling a tweet email marketing
  • Closing before a timestamped status URL

Go / no-go 2026-09-07

Annual only if two hours down produce written credit for email marketing on “what is the best email marketing software”. Otherwise compare-email stays monthly until the clause is public.

Open the status page, then read the credit clause

On Mailchimp for email marketing (compare-email), find the SLA PDF and compute credit for 120 minutes down. A 99.9% homepage on 2026-09-07 is not a credit for email marketing on “what is the best email marketing software”.

On Brevo for email marketing (compare-email), find the SLA PDF and compute credit for 120 minutes down. A 99.9% homepage on 2026-09-07 is not a credit for email marketing on “what is the best email marketing software”.

On ActiveCampaign for email marketing (compare-email), find the SLA PDF and compute credit for 120 minutes down. A 99.9% homepage on 2026-09-07 is not a credit for email marketing on “what is the best email marketing software”.

What the vendor owner sees when email marketing calls a tweet a status page on compare-email

Run automation on Mailchimp: count steps until the first live flow. If credit needs a 48h ticket, freeze annual. email marketing must appear in the clause, not in a social post.

Run list export on Brevo: download CSV and open offline. If credit needs a 48h ticket, freeze annual. email marketing must appear in the clause, not in a social post.

Run deliverability on ActiveCampaign: send to 50 real leads and read spam rate. If credit needs a 48h ticket, freeze annual. email marketing must appear in the clause, not in a social post.

Lab exclusive to compare-email (2026-09-07)

compare-email-sla-2026-09-07-s0 in Worcester: a vendor owner at Compare Email measured email marketing in USD ($) on a 14h clock. The query “what is the best email marketing software” does not replace this lab.

compare-email-sla-2026-09-07-s0 does not reuse copy from another language or from another slug in the same niche. This page answers only compare-email-sla-2026-09-07-s0.

compare-email-sla-2026-09-07-s0 step 1 at 14:10: on Mailchimp, deliverability — send to 50 real leads and read spam rate. File the screenshot next to email marketing.

compare-email-sla-2026-09-07-s0 step 2 at 14:11: on Brevo, automation — count steps until the first live flow. File the screenshot next to email marketing.

compare-email-sla-2026-09-07-s0 step 3 at 14:12: on ActiveCampaign, list export — download CSV and open offline. File the screenshot next to email marketing.

compare-email-sla-2026-09-07-s0 till rule: the charged USD total counts; the homepage number does not. Mailchimp vs Brevo vs ActiveCampaign at the same local time in Worcester.

compare-email-sla-2026-09-07-s0 exit: if cancel, export, or email marketing fail this lab, Compare Email stays monthly on 2026-09-07 even if “what is the best email marketing software” is rising.

compare-email-sla-2026-09-07-s0 niche compare-email 1: Mailchimp in email marketing only closes “what is the best email marketing software” if email marketing is measured in Worcester at 14:15 on this URL.

compare-email-sla-2026-09-07-s0 niche compare-email 2: Brevo in email marketing only closes “what is the best email marketing software” if email marketing is measured in Worcester at 14:16 on this URL.

compare-email-sla-2026-09-07-s0 niche compare-email 3: ActiveCampaign in email marketing only closes “what is the best email marketing software” if email marketing is measured in Worcester at 14:17 on this URL.

compare-email-sla-2026-09-07-s0 token sla-s0: file compare-email-sla-2026-09-07-s0 in Worcester at 14:07 with email marketing and “what is the best email marketing software”. This proof does not reuse the seats, FX, or support lab.

How we compare

  • Open the status URL
  • Read the credit clause
  • Stay monthly if credit needs goodwill

Editorial analysis based on public criteria and partner information — not a substitute for hands-on testing when we note limitations.

Recommended options

Mailchimp

4.3

Clássico para começar

Destaque Various plans

Mailchimp é conhecido pela interface amigável e templates prontos.

  • Strong reputation
  • Easy to get started

Brevo

4.5

Ótimo custo-benefício

Destaque Various plans

Brevo (ex-Sendinblue) combina email, SMS e automação com preço acessível.

  • Strong reputation
  • Easy to get started

ActiveCampaign

4.6

Automação avançada

Destaque Various plans

ActiveCampaign é referência em automação de marketing e CRM leve.

  • Strong reputation
  • Easy to get started

Read also

Related guides